Open Letter to Linden Lab

Open letter to Linden about the new Marketplace.

Please vote for this letter at:
http://jira.secondlife.com/browse/WEB-2387
(login with your full SL name and password)

This reports a bug, as it affects already used features.
This is marked as showstopper, as it affects inability for many Residents to login.
Besides, its critical because of content loss, as created content of SLX suffers loss of content (e.g. formatting, links, animations, ...) when transferred to Marketplace, not to speak about possible copyright infringements.

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Dear Linden Customer Service

The help page about the Marketplace directs your still-customers to file a ticket in the jira if they need assistance with issues and "features" of the new marketplace.

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So, we did. And there seems to be a big deal of issues.

There are many very important points that made SLX that successful that it urged you to buy them.

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Now you remove many of this features.

The move from SLX to the SL Marketplace renders the platform as bad as any other competing platform I know.

We, the merchants, complain about that.

We used SLX / XStreet because of its features, that you remove now.

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But you seem not to listen, you seem not even to see any need to give any comment, but that you will set SXL offline in 8 weeks. Period.

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You render hundred thousands of listings to crap, by removing product pictures, by replacing formatted product descriptions as plain BBCode, by killing links to related products or web pages with further information.

You urge your customers to spend thousands of hours to actually re-list all their products!

You take away options needed for a big deal of products to represent a good listing.

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Why!?

Just to have the Marketplace looking more fancy and render a way poorer performance by being slow, to restrict formatting options to have product descriptions poor, to restrict picture dimensions, to forbid some ways of product display entirely?

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Please tell us!

We do not believe what you've told in your news letter.
We cannot see any useful improvement by capping important features.

Some people, like myself, are not even able to view the Marketplace.
You lock them out with a failure message!

If there are any improvements, we cant see them, for we are blinded by your blindness to remove all that important features we are used to use.

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Regards,
Mo Noel.

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PS: If you, the Lindens, leave an official comment at jira issues, please do that as Linden, so it is clear that there is an official statement.

I can see that quite some issues are assigned to non-Lindens.